Once your order ships, we will email your tracking details. Please also check your spam or junk folder, as these emails sometimes end up there. If you still can't find your tracking information, reach out to us through our contact page.

We have a 1-2 business day processing time on our orders, unless your item is marked Pre-Order.

Pre-Order items are flagged when you add them to your cart, at checkout, and in your confirmation email. The listing shows an estimated ship-by date, which is our best guess of when we will be able to fulfill and ship your order from our warehouse. Shipping times only begin once the order leaves our warehouse.

Once a product leaves our warehouse, there is only so much we can control, and we share your frustration when shipping issues come up. We recommend contacting the shipping carrier directly, since they will have the most up-to-date information.

You can edit or cancel your order on your own for up to 20 minutes after placing it. After that window, we are unable to change or cancel any orders. Please double-check that every detail is correct when creating your order, before completing your payment.

You can update your shipping address on your own for up to 20 minutes after placing your order. After that, we are unable to make any changes. Please double-check that all of your information is correct when creating your order, before completing your payment.

Please reach out to us so we can help you look into this. We will do our best to open a ticket and locate your package, but ultimately the shipping carrier will have the most up-to-date information.